Objective: The present investigation aims to determine the gap between users. understanding and expectation of services received with staff presumptions regarding their expectations. Methodology: LibQual questionnaire comprising of 23 indicators grouped into three dimensions (Service impact. information control and library as a locality and space) was used in this research. https://www.roneverhart.com/MagnaFlow-2007-2008-Mitsubishi-Outlander-OEM-Grade-Federal-EPA-Compliant-Manifold-Catalytic-Converter/